OUR NEWSLETTER ARCHIVES PERTAIN TO THE LATEST NEWS AND BEST INDUSTRY PRACTICES

E-NEWS ARCHIVE

Date Posted:
(05-29-2013)

OVERVIEW

As of January 1, 2011 it is now mandatory for single family plans implemented fire sprinkler systems. Residential Fire Systems has been engineering, working with local fire athorities
and installing single family systems for over 13 years. Below is a list of links which can help
you in wading through the new code and to issues that will effect this industry wide transition
to the code.


Date Posted:
(07-13-2012)

RFSI Raises the Bar on Customer Satisfaction

RFSI works hard at providing our builders with top-notch results. We have always fostered a transparent relationship with our client base and continue to strive for excellence in all of the facets of our business. Thank you to all of our survey participants, we value your feedback.

Chart showing outcome of customer satisfaction survey

Results

1 - Poor 2 - Below Average 3 - Average 4 - Above Average 5 - Excellent

Timeliness/Scheduling/Response Time
4.4
Quality & Consistency
4.5
Cooperation
4.6
Customer Service
4.2
Housekeeping/Cleanliness
3.9
How do our Installers rate overall?
4.3
How does our Quality and Field Supervisors rate overall?
4.1
How does our Safety Program rate overall?
4.0
How does our Project Scheduler rate overall
4.2
How does our Engineering Dept. rate overall?
4.3
How do we compare to other trades?
4.4

Download PDF Version